Coronavirus: Local Support

Help, support and information during Covid 19




Delivery of medicines to clinically vulnerable patients

NHS Volunteer Responders can collect and deliver prescribed medicines

Patients who are clinically vulnerable to COVID-19 can arrange for an NHS Volunteer Responder to collect their prescribed medication. Patients should register on the following number in preparation for their first medication delivery: 0808 196 3646. 


Little book of big scams – keeping safe from financial abuse

Handy resource from the Met Police

The Met Police has published a little book of big scams on their website which supports awareness raising for the public about keeping safe from scams and financial abuse. It may be helpful to share with staff and patients as appropriate.


What to Expect from your appointment


Mind In Bradford

Guide-Line 01274 594594

More hours and more staff on our all-age mental health telephone support service, Guide-Line. Lines now open from 12pm-12am every day. Staff from Sharing Voices offering more languages are on the lines and we have trained eight staff from young people's mental health services ready to join. Adults and children who need emotional support and mental health advice can call Guide-Line once a day on 01274 594594.

Sanctuary crisis support

Our safer space service for over 16s, The Sanctuary, is now available by phone and operating between 6pm and 1am every evening as usual. This is often an alternative to hospital admission. Referral is through First Response on 01274 221181.

One-to-one support

Our Mind Recovery Workers, who provide 1:1 support at Bradford GP surgeries for people aged 11+, are also offering support over the phone. Appointments are made electronically as normal by GP receptionists through Extended Access.

Online support

We have a page dedicated to wellbeing and local support during the coronavirus outbreak on our website.

Other services

Existing clients for our services such as Wellbeing and Maastricht are being contacted regularly by phone while we work on new ways of offering additional digital support. Our Community Companions pilot project to prevent isolation and depression in the over 65s is still running in the Baildon area offering telephone support.


Community Support

Community Support Poster


Food access

Anyone living in Bradford who requires help/support around food access and availability, should be signposted to Bradford Council on 01274 431000 in the first instance and from there follow the prompts where they can explain their situation. From here, the best method of food supply and provision can be enabled by a team of BMDC volunteers.

It’s also worth any one identifying as “vulnerable” to register with the site if patients/public are unable to get through to the local council service.

Below are the links to the Updated Meals and Food Provision for Bradford and Keighley which can be shared with the public and patients for their information.

A lot of the meal providers have had to adjust their services -i.e. either suspend them or offer a takeout service to people who need food provision in response to the Covid19  guidance. Some may be offering a home delivery service via volunteers but need to check with each provider first. It is a self- referred system, offering a free or pay as you feel service. Please note these services can change quickly and every endeavour is made to keeping these changes updated. Please click here for updates

Some Fresh Produce Traders based at the Oastler Centre, Keighley Market and St
James’s Wholesale Market are offering home delivery services to their customers
Click here for a comprehensive list of these traders and their services

There are also many other local small businesses and community centres offering bespoke
services (which might operate on a pop up/extended service basis and may not be included
in the Bradford Council list) in each locality. Patients and public can contact them directly to
find out what’s happening in their own local area.


Help for people experiencing Grief and Loss

West Yorkshire and Harrogate Health & Care Partnership Grief and Loss Support Service offers help and support however you need it


Other Links