Coronavirus: Local Support

Help, support and information during Covid 19



Pregnancy and the Covid-19 vaccine


Your Red Hub appointment

You have been booked an appointment at Hillside Bridge Health Centre, which is our ‘red hub’. This is our way of making sure that if you are a patient who has possible symptoms of coronavirus, or are self-isolating as part of a household, you can still be seen urgently by a GP for a face to face appointment. 

If you have been booked an appointment at our ‘red hub’, you will have an initial telephone appointment with a GP from the red hub. You will then be booked a face to face appointment if you are: 

  • in urgent need of a face-to-face GP appointment (and the issue cannot be resolved by a telephone, video or e-consultation), and
  • have possible symptoms of coronavirus, or
  • are self-isolating in a household

Please note: when your GP calls, this is likely to be from a withheld number – please answer your phone.

You will not receive a test for coronavirus (COVID-19) at these hubs. Anyone who has symptoms of coronavirus (COVID-19) can now get a free test to check if you have the virus. You can find out more how to book a test on the NHS website


What you need to do before you attend your appointment

  • Make sure that you have accurately described your symptoms to our GP practice
  • Make sure that we have your correct, most up to date mobile number 
  • Make sure you let us know if you are unable to attend a hub because you do not have your own transport

What you can expect at your appointment 

What to Expect from your appointment

You will also be asked to bring your own face covering to wear when you come for your appointment. Please let us know before your appointment if you are unable to provide your own face covering.

Where to find more information about coronavirus 

For the latest information and advice about coronavirus, visit the NHS website


Mind In Bradford

Guide-Line 01274 594594

More hours and more staff on our all-age mental health telephone support service, Guide-Line. Lines now open from 12pm-12am every day. Staff from Sharing Voices offering more languages are on the lines and we have trained eight staff from young people's mental health services ready to join. Adults and children who need emotional support and mental health advice can call Guide-Line once a day on 01274 594594.

Sanctuary crisis support

Our safer space service for over 16s, The Sanctuary, is now available by phone and operating between 6pm and 1am every evening as usual. This is often an alternative to hospital admission. Referral is through First Response on 01274 221181.

One-to-one support

Our Mind Recovery Workers, who provide 1:1 support at Bradford GP surgeries for people aged 11+, are also offering support over the phone. Appointments are made electronically as normal by GP receptionists through Extended Access.

Online support

We have a page dedicated to wellbeing and local support during the coronavirus outbreak on our website.

Other services

Existing clients for our services such as Wellbeing and Maastricht are being contacted regularly by phone while we work on new ways of offering additional digital support. Our Community Companions pilot project to prevent isolation and depression in the over 65s is still running in the Baildon area offering telephone support.


Community Support

Community Support Poster


Food access

Anyone living in Bradford who requires help/support around food access and availability, should be signposted to Bradford Council on 01274 431000 in the first instance and from there follow the prompts where they can explain their situation. From here, the best method of food supply and provision can be enabled by a team of BMDC volunteers.

It’s also worth any one identifying as “vulnerable” to register with the site if patients/public are unable to get through to the local council service.

Below are the links to the Updated Meals and Food Provision for Bradford and Keighley which can be shared with the public and patients for their information.

A lot of the meal providers have had to adjust their services -i.e. either suspend them or offer a takeout service to people who need food provision in response to the Covid19  guidance. Some may be offering a home delivery service via volunteers but need to check with each provider first. It is a self- referred system, offering a free or pay as you feel service. Please note these services can change quickly and every endeavour is made to keeping these changes updated. Please click here for updates

Some Fresh Produce Traders based at the Oastler Centre, Keighley Market and St
James’s Wholesale Market are offering home delivery services to their customers
Click here for a comprehensive list of these traders and their services

There are also many other local small businesses and community centres offering bespoke
services (which might operate on a pop up/extended service basis and may not be included
in the Bradford Council list) in each locality. Patients and public can contact them directly to
find out what’s happening in their own local area.


Help for people experiencing Grief and Loss

West Yorkshire and Harrogate Health & Care Partnership Grief and Loss Support Service offers help and support however you need it


Other Links 

The NHS Logo

© Tree View Designs Ltd 2021